Perlindungan Hukum Terhadap Pelaku Usaha Akibat Terjadinya Hit And Run Yang Dilakukan Oleh Konsumen Dalam Sistem Pre – Order Jual Beli Perabotan Custom

Abstract

The sale and purchase agreement is an agreement in which there is an agreement by both parties and the subjects who enter into the agreement have rights and obligations between one another. With advances in technology, buying and selling can be done anywhere by means of online buying and selling transactions, also known as e-commerce, protection of consumers in buying and selling transactions is very necessary but lately there is also often behavior in bad faith by consumers such as placing an order but canceling without explanation, this is often referred to as Hit and Run.This certainly results in losses experienced by business actors. The purpose of this research is to find out and understand the legal protection for business actors and the basis for lawsuits by business actors against consumers related to default by consumers by Hit and Run. The method used in this research is normative by conducting a literature study of the applicable laws and regulations. From this research, it can be concluded what legal protection for business actors is in accordance with their rights in law Article 6 of Law Number 8 of 1999 concerning Consumer Protection and which is the basis for lawsuits by business actors against consumers.