TINJAUAN YURIDIS PERTANGGUNG JAWABAN PIHAK MASKAPAI YANG MEMBATALKAN PENERBANGAN SECARA SEPIHAK TERHADAP PENUMPANG MENURUT UNDANG-UNDANG NOMOR 1 TAHUN 2009 TENTANG PENERBANGAN
Keywords:Responsibility,, Airline,, Delay.
Flight delays are related to flight activities carried out by the airline as a business actor. These incidents have often happened and the public as passengers suffered losses and passengers have the right to be compensated and compensated for these incidents. The purpose of this study is to determine the arrangements for delays in the flight departure schedule and to examine the responsibility of the
airline to passengers regarding delays in the departure schedule. This research is a normative juridical research, which is a deductive research that begins with an analysis of the articles in the laws and regulations governing the problem. Juridical legal research is research that refers to literature studies, while normative is legal research that aims to determine the relationship between one regulation and another and its application in practice. Regulations regarding flight delays or flight cancellations are regulated in Article 147 of Law no. 1 of 2009 and further regulated in Articles 10 and 11 of the Regulation of the Minister of Transportation N0. 77 of 2011. The airline is obliged to provide compensation and compensation to passengers in the form of diverting to another flight without paying any fees, as well as providing compensation in the form of material compensation to passengers in the form of money according to the amount of losses suffered by the passengers.